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SyncMyShop

For agencies

We build and maintain your clients’ integrations under your name.

Give your client a store that works with their ERP, warehouse and suppliers. We handle the integration build and ongoing care while you keep the client relationship and deliver the project under your own name.

Offer the integration work your client needs

Your client needs more than a new storefront. Orders have to reach the ERP, stock has to come from the warehouse and business customers need their agreed prices online.

We build and maintain those connections alongside your webshop project. You can include the integration in your proposal with a defined scope, a fixed build price and an agreed monthly management fee.

We can also assess an existing integration when a client needs help with unreliable stock updates, missing orders or a connection nobody is maintaining.

Keep the client relationship and your own delivery

We work under your agency's name. Technical questions reach us through your team, and we do not approach your client for other work. An NDA is part of the arrangement.

Your agency handles We handle
The client relationship and proposal Integration scope and a price you can use in your quote
The storefront, theme and checkout Connections to the ERP, warehouse, PIM and suppliers
Confirming requirements with the client Building and testing the agreed business rules
Client approval of the result Preparing the integration for launch
Your ongoing client relationship Hosting, monitoring and maintenance of the integration

You decide how to include our fee in your own project or retainer. We agree responsibilities and communication before the work starts.

Plan the integration alongside the webshop build

Bring us in when you know the platform, the systems behind it and what the client needs to happen between them. We identify which information the store needs to collect, who can arrange access and which decisions need the client or ERP partner.

That gives your team a clear set of requirements to build against. We test with real examples and share the results before launch, so the client can check that orders, stock and prices behave as agreed.

For the technical handover, use preparing your store for an ERP integration. It covers fields, access and shared system limits when your developers need that detail.

Have someone looking after the connection after launch

We host and monitor the integration and investigate failures. Your team gets a dashboard showing what was processed and what needs attention, so you can answer your client with the details.

Routine maintenance and small adjustments are included in the agreed monthly service. Larger changes, such as another system or a new order process, are scoped and priced with you before work starts.

For a replacement, we compare the new connection with the existing one before switching. We agree the handover with your team so the integration work fits the wider project.

Tell us about the project before you quote

Send the store platform, ERP and warehouse system, an idea of the product and order volumes, and what needs to connect. Early plans are enough to start the conversation.

We reply personally within one working day and work through any missing requirements with you. Once the scope is clear, you get a build price, monthly fee and delivery plan to include in your own proposal. Discuss your project.

Frequently asked questions

Will you contact our client?

We work through your agency and under your name. We agree the communication route with you and do not approach your client for other work.

Can we include your work in our own quote?

Yes. We agree the scope, build price and monthly fee with you before you quote the integration. You decide how to present it and bill it to your client.

Can you help after the webshop is already live?

Yes. We can build a new connection or assess an existing one. We check the available access, current behaviour and business rules before proposing the work.

Tell us what you need

Tell us which systems you use and what needs to work better. We reply personally within one working day. We help you define the work, then agree the price and timing before you commit.

  • You know the price and the timeline before you commit to anything
  • We work out the connection that takes the work off your hands
  • We handle the build, hosting, monitoring and maintenance
  • Your team has less information to retype and fewer discrepancies to chase

Suppliers, products, orders per day, a rough estimate is fine.

Or email directly: carsten@syncmyshop.com